Guided Menu for Support Requests

* You are a private individual

1. As the person responsible for a dog involved in a (bite) incident, you can request behavioural support from the Behaviour Team led by Prof. Dr. Haverbeke, or from a qualified animal behaviour professional.

2.a Was your pet bitten?

Have the injuries treated by a veterinarian.
Report the incident to the police (dangerous / stray animals).
Consider behavioural support from a professional to help your animal overcome potential fear and/or (possible) aggression resulting from this negative experience.
Gather information: take photos of the injuries – note the contact details of all parties involved and describe the events – preferably record the details of the incident while memories are still fresh (e.g. context of the incident and preceding behaviour; trigger of the bite; frequency and location of bites; did the dog stop on its own; what happened afterward; behaviour of the dog, the owner, and the victim).

2.b Have you been bitten?

Have the injuries treated by a medical doctor.
Report the incident to the police (dangerous / stray animals).
Gather information: take photos of the injuries – note the contact details of all parties involved and describe the events – preferably record the details of the incident while memories are still fresh (e.g. context of the incident and preceding behaviour; trigger of the bite; frequency and location of bites; did the dog stop on its own; what happened afterward; behaviour of the dog, the owner, and the victim).

The client owns a potentially dangerous animal > do not hesitate to contact us with specific questions and consult the Flemish government website
The client has been the victim of a bite incident > see point 2

In the event of a bite incident > you can request advice and/or a risk assessment
In the event of another type of incident (neglect, abuse) > consult the Flemish government website

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